After a flood
Steps to take when returning home
Once the floodwaters have receded, it’s crucial to take careful and deliberate steps to ensure your safety and begin the recovery process. Returning home too soon or without proper precautions can expose you to dangerous conditions. Here’s how to approach the situation.
1. Wait for Official Clearance
Only return to your property once authorities have declared the area safe. Flood-damaged areas can have hidden dangers, such as weakened structures, contaminated water, or hazardous debris.
2. Check for Hazards Before Entering
Inspect your home carefully. Do not use gas or electrical appliances until a professional has checked them for safety. If you smell gas or hear a hissing sound, leave immediately and call emergency services. Be cautious of mold, which can develop within 24 hours of flooding.
3. Report Flood Damage to Your Insurance
Contact your insurance company as soon as possible to report the damage. Your insurer will need to assess the damage and guide you through the claims and repair process.
4. Clean Up Safely
Wear protective gear, such as gloves and masks, during cleanup. Open windows to ventilate your home and help it dry out. Disinfect all surfaces thoroughly, and be aware of potential contamination from floodwater or mud. Follow local authority guidance on waste disposal and structural safety to prevent further damage or health risks.
5. Carry out post flood maintenance
After cleaning up, prioritise post-flood maintenance to prevent future damage. You can do this on the Resilico Connect app.
Regularly inspect your home for mould and address it immediately. Check plumbing, heating, and electrical systems for hidden issues.
If needed, have a professional assess your home’s structural integrity and make any necessary repairs.
